You Debate. We’ll Innovate.

Posted on March 26, 2012 by Tim Harder

Ok..You Debate…We’ll Innovate….

In his Government Computing News column, Mike Daconta http://bit.ly/GTcsVD , impassionedly argues that the NIST definition for Cloud Computing, with its complexity, is cause for government IT managers  to stay the course with business as usual; intonating that you should buy hardware, software, people, property, plant and repeat every 36 months.  Your budget cycles and key performance indicators are aligned with this legacy and entrenched model.  It worked for a few decades and is well cared for in +$80B worth of budget dollars but it is not without its own complex challenges. The legacy model provided us 2nd order derivatives like misplacing 1000 data centers http://bit.ly/bN3AU3  , a weakened cyber posture and application constructs designed to encourage vendor lock-in.  I agree it would be easy to stay the course but I strongly disagree that definition is a compelling enough cause not to innovate.

The good people at NIST, GSA, Leaf, McClure, et. al, have been leading the charge in this definition work and  driving innovation in their agencies and  the sector writ large. It is absolutely possible and absolutely needed to continue to refine definitions but not at the expense of deploying immediately needed innovation. These folks should be lauded. Not harassed.

Had they waited for debate society work to culminate – innovative projects like Army Private Cloud http://bit.ly/H60zNe   and Apps.Gov http://bit.ly/enikBl  never would have been started. APC is going to save millions in costs, improve the operating picture for warfighters and do it in a more secure fashion. Apps.gov offers untold levels of transparency and easier procurement models.

It is the promise of Cloud Computing which is being realized today by these innovators and projects.

Don’t we owe it to our constituencies:  warfighters, authorizers, civilian services, taxpayers … to refine and innovate?

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You know what’s really cool? An Exabyte.

Posted on March 23, 2012 by Tim Harder

You know what’s really cool? An Exabyte.

One of the more interesting (and challenging) parts of working in the cloud storage sector is the sheer volume of data that organizations are attempting to manage.  From the first RAMAC in the late 50’s to contemporary 4TB spindles there has been outrageous growth at both the individual drive level and aggregate counts across your organizations. Just a few short years ago it was uncommon for all but the most data intensive companies and government services to exceed more than 1PB of capacity under management. Today – that is about 1 chassis of capacity in the most dense of configurations. This week alone I spoke with 6 organizations that each have +100 Petabytes of capacity under management with a YoY growth rate approaching 50%. Back of the napkin – that means in roughly 24 business quarters these very well run organizations will each roughly have an Exabyte under management.

Where is the data growth and volume coming from?

Unstructured content — Files, Blobs, Rich Media and Consumer Generated (digital images).

In a rough approximation – across the organizations I saw this week the split looks something like this –

Document2

Unstructured tiers have eclipsed the combined quantity of DB, Messaging and Backup.

This offers an amazing opportunity for you to control costs and decouple the administrative burden from the growth curve.

Cloud based platforms (on and off-premise) are purposefully designed for these data scales and offers a cost model better suited for unstructured content. When evaluating platforms or applications that benefit from the approach focus in on 4 key themes : Meta Data, Multi-Tenancy,  Metering and Mult-Site. If your application stack passes through these screens you should be evaluating cloud storage based architectures (and business models) to help you on the path to an Exabyte under management.

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Persistent Reservations

Posted on March 14, 2012 by Tim Harder

Some standing reservations have immeasurable value. Date night with your spouse. Game day with your kids. If you travel frequently you may have a favorite airplane seat or favorite car rental type that you consistently try to reserve. Maybe even a standing lunch or dinner reservation. These types of reservations are beneficial for family, social and business relationships.

But.

Persistent Reservations in the Cloud Computing context offer limited utility. They go by a handful of names; Reserved Instances, Reserved Pools, Standby Capacity, etc. The names are used to describe a portion of your aggregate resource pool that is in a warm-idle state – essentially, waiting for you to have a defined use. It could be for burst/surge capacity, it could be in the context of COOP/DR , support of a periodic batch job or even as part of a Q/A cycle. We all have these type of workloads but if you are leveraging resource reservations to tackle them – consider the alternative – building your application to scale and workload sizing. Given the austere condition of budgets – resources without a defined purpose need to go.

Supply side Vendors, love, love, this model because it allows them to monetize a portion of their infrastructure that would otherwise be without commitment. The expense line to manage them is some small number over zero and the likelihood of you calling on their use is some other number slightly over zero. I think about it almost like one of those insurance premiums you do not really need but continue buying on a yearly basis because it was always included in your binder even though you never knew what it was.

Consider having an open dialogue with your procurement partners about why you have the resource reservations and how often have they been leveraged in the previous calendar year. My guess is not very often. The inspection – I think will lead you down one of two different paths. Either the application that leverages the persistent reservation was not sized correctly or there was a rouge IT project that claimed use of the resource.

Claim it back. Work on sizing the application properly. Tools to help in this regard are plentiful.

That is Anthony Bourdain saying “No Reservations” … No I do not know why he is covered in mud looking like a zombie. I just happen to like the show and tried to get a reservation at his place in NYC recently…..

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Current Top Ten List FAQ’s

Posted on February 3, 2012 by Tim Harder

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I’ve been traveling a bit recently and wanted to share with you the top 10 questions I’m most frequently asked about right now by IT leadership and executive professionals evaluating cloud investments in 2012.

1.      Should I build my own or rent one from someone else?

Your teams are already doing it without your knowledge. Formalize an initiative, do both by building a hybrid model. And do not penalize the early movers. Figure out how to empower them and move your data sets back inside of your governance model at the same time. Inspect your T+E reports for consistent spend on Amex cards to cloud providers if you have any doubt about the usage.

2.     Its hype right? I lived through time sharing, the xSP blowup and invested in an IPO for tall building “riser” cross-connects . This is the same thing, right?

You can’t be faulted for being cautious. Its different this time. The tools are better. The access is better. And the return can be measured.

3. My equipment refresh cycle doesn’t start for 24 months and I do not have capital dollars to commit. What should I do?

Scrape together enough to fund a pilot, higher a new numbers person, tell your board you need a plus up or update your resume and consider a consulting gig. Someone else will figure out how to fund it.

4. Risk, compliance and audit hasn’t approved the model.

Build one internally, get your accreditation and certification, teach them why its advantageous.

5. I can’t measure my risk profile today.

Yep. I get it. See #4. Consolidate, build a higher wall and defend deeper. You think your cyber posture is scary now? You don’t even know about the folks who have been thinking about Offensive Cyber in the Cloud for almost 5 years now….

6. It doesn’t make sense for my Tier1 applications where I will get the biggest return — what should I do?

It does but don’t start there. Grab a business partner who has a tier 2/3 app and make a deal. Try an approach like this “lets implement the new model and if you don’t like it we’ll go old school. But when it works I want you on Youtube and at the leadership meeting touting the advantages.” No one will say no.

7.Cloud doesn’t work with my existing authorize/authenticate/2 form factor/cac, etc.

It does. You are asking the wrong questions – should be considering how it can improve upon your audit trail and offer a better concept of operations with continuous monitoring.

8. Me, my boss, our authorizers and my team all have ipads, mobrile devices and I would like to make our data sets mobile enabled but we have a very well respected consultant who says it will take two years and another 24 months of retainers/studies to implement.

If I was hourly billed I would tell you the same. Check out my ipad — 60 days flat from white board idea to roll out. Securely and privately.

9. What’s the method to measure return.

Nothing clever. A bit of elbow work with your own numbers. Cloud investments are typically accretive inside of your existing hurdle rates/thresholds.

10. I believe you but after exhaustive review there is no capital or people but I still want to do this and I want to offer it as a service to my constituency 

No sweat — if you are really interested in doing it we can rent you balance sheet, gear and people. Takes about 90 days start to finish to do it the right way.

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Who will supply your cloud?

Posted on June 29, 2011 by Tim Harder

1 pipe.  Many uses.  

One of the questions that CIO’s, IT leadership and Accreditation Authorities are dealing with is how to blend the economic benefits of cloud infrastructures with both the real and perceived security challenges presented by this new Service Delivery method.

When faced with inflection points like this I’ve often found that companies will reach out to their top two or three strategic technology suppliers to kick around ideas, learn from best practices and look for creative ways to fund Pilot projects.

If your Networking Service Provider, Hosting Partner and Wireline carrier are not on the list of initial partners you consult for advice…. It’s a position I think you may want to reconsider.

Heres why:

 As then, is now and forever shall be: Last Mile continues to matter. 

But not for the same reason you might suspect. I offer that the security implications for the last mile more than the contemporary performance arguments are a significant motivating factor for you to consider. And who better to help on your cloud journey than the service provider community you are already drawing on for network support.

You see for many of the large end user facing clouds, data is transported outside of your firewall and across the Public network. Depending upon your mission type – this transport method might be a complete non-starter.  Cleartext, Public Transport… these are not things your IA folks like to hear.

Enter: The power of Cross-Connect.

You’re networking service provider, hosting partner and wireline carriers who you already have a trusted relationship with for ping, power, pipe, can easily extend your private network into a cloud infrastructure in a low-friction – highly secure manner.

Leverage

It’s good for you because it can deliver results immediately, good for your organization because procurement can leverage the volume of many different contracting vehicles and good for the provider because it allows them to monetize additional traffic on their (very expensive to build) network plants.

I’ve shared this previously in a brief post last year http://bit.ly/a1HSmT  and helped to build a handy list providers you’ll want to consider speaking with here http://bit.ly/jUfNR8  .

Which of your networks would benefit from this approach?

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The Cloud is Dead.

Posted on June 22, 2011 by Tim Harder

The Cloud is dead.  Well. Version 1 is.

Long Live the Cloud!

I was asked to give some remarks this week about innovation, ideation, to characterize the past 4 years spent working with cloud infrastructures and to share some thoughts on the next development cycle.

Travel back in time for a minute with me; May 2007.

The DOW was at 14,000, final preparations were being made for the VMW IPO, your house was probably worth a bit more and there were only a handful of funded teams working on cloud projects in the Americas.  The first public cloud was about a year old and no one knew what a private cloud was. 800-146 was in its first draft for comments; Merrill Lynch (still an independent company) wouldn’t release its report calling cloud a $100B opportunity for another year. The first Federal CIO appointment was still 2 years away.

The industry was a few dozen folks on the west coast and a few dozen folks on the east coast with fundamentally different views on how the burgeoning technologies centric to disk, compute and network were going to be adopted.  Reflection 1: both teams were right.  Meta-Data matters, hardware abstraction through virtualization was to be a key enabler and end users needed to be able to self-provision resources pools.

As so often happens, competitive positioning and marketeering for a brief period was more mature than the initial platform deliverables from the nascent development community. Large development organizations got serious about adding to their talent pool, unique IP was created along with multi-year roadmaps to justify advancing the spend columns.  Reflection 2: Limit version 1 deliverables. Pay attention when well managed open source projects start competing with your big idea.

Early adopter customers began lining up to bring technologies into their wet labs to proof enterprise capabilities and to help start delivering Infrastructure as a Service. Reflection 3: Early adopters are an absolute key to success. Nurture them. Walk over coals for them. Take them to lunch, the bar, ballgame. Send their spouses flowers. Own the failures and let them take positive credit for favorable outcomes.

Usage cases are a funny thing. One builds a technology for a discreet, validated market and another set of end users (if you are lucky) will adopt it for challenges you never considered. Some will appear, crazy, some visionary. Reflection 4: listen to the crazies. They’re smarter than you and really only want to help you out.

What are the crazies asking for right now? Version 2 and 3 capabilities.

  1. DevOps level instrumentation and reporting.
  2. Platform portability.
  3. More robust rule engines for provisioning, ilm and distribution
  4. Commercial management tools that work with open source platform derivatives

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Posture

Posted on April 21, 2011 by Tim Harder

People who write software write bugs. Anyone who has been a producer or consumer of technology knows this maxim to be true. Its how you deal with these exceptions through redundancy, fault vectors, recovery scenarios and managed customer experience that are important.  Today, there are many organizations impacted by the outage of a contemporary public cloud provider. Marketing teams around the globe are gearing up with subtle barbs, whisper talking points, and placed opinion pieces with disparaging tones. I find the approach (and the outage) a bit unfortunate because I believe it has the potential to pause the pace of innovation by organizations who leverage the cloud infrastructure to serve their ultimate end users. With any, radical paradigm shift, there are going to be bumps along the way. In my experience its how you deal with them and engender customer support that people remember.  What I do hope comes of this is a spirited debate about the merits of cloud architecture, which applications can benefit from its use and what risk profile/governance is required for continued operation.

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Certificate of Attendance

Posted on March 1, 2011 by Tim Harder

Every previous generation intimates that its circumstances were more difficult than the present and for each there are storied and anecdotal ways of relating the harsher state of affairs: “when I was your age, I had to walk to school, both ways, up hill, in the snow, without any shoes” or “when I was your age, if I wanted to talk with a friend, I rode my bike down the block – we didn’t text or have iChat”. Everyone has heard (or even postulated) a similar maxim. Fables like this have a innate method of self-perpetuating and there is rarely a clean demarcation point where an individual can insert themselves and inspect “what it used to be like” vs. “what it us today”. I’m fortunate that I have a very simple but powerful one to share: The Certificate of Attendance.

I believe the Certificate of Attendance to be one of the common era, feel good awards, designed to foster a sense of inclusion. You didn’t earn an A. No problem. Didn’t do your homework? Not your fault. Don’t feel left out – you were along for the ride while others contributed in a meaningful manner. The Certificate of Attendance, it doesn’t say much other than you bothered to show up, at the appointed time, consistently for a given date range.

My generation didn’t really have these ostensible awards, bet yours didn’t either but we’re all too familiar with them.

I’ve been intentionally sequestered and not blogging for the last sixty days or so working diligently on planning for this and the next business cycle. An incredible amount has occurred in those short 8 weeks. Highlights:

• Federal Government has issued the ground cover for every CIO to bring cloud to their enterprise missions
• Cyber, and Cloud are coming together in exciting and scary ways
• Mobile Tablet Sales outpaced PC sales
• Google said “oops” to 150,000 cloud users
• Amazon decided to pick a public fight with Netflix

And most notable over the last sixty days or so
• Over $2Billion in cloud M+A activity occurred driving sector and provider consolidation at crazy multiples

Some of the acquisition targets were worthwhile, with solid balance sheets, customer demanded IP and strong vertical growth engines. Exciting stuff. We’ll talk about how these acquisitions are going to shape the way that cloud services will be delivered in your environment.

A handful though were laggards and simply….received their Certificates of Attendance

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2010 big year for the government cloud

Posted on December 29, 2010 by Tim Harder

I hope all my readers had an enjoyable holiday, and are gearing up for the New Year. 2010 has been a big year of progress towards the government cloud, so I thought a  retrospective post highlighting the progress was very much in order.

When I launched this blog I warned readers my “head was in the clouds,” and I’m happy to report that condition seems to finally be catching on in government. Back in late August, the GAO called government cloud adoption “inevitable” when implemented correctly. This fall the momentum continued, with the GSA approving 11 companies for a BPA to offer cloud services to government agencies via the Apps.gov portal site.

Right around Thanksgiving, the Administration asked agencies to officially codify a new approach to IT challenges. Whenever a new IT project is deemed necessary, agencies should take a “cloud first” mentality to getting the job done. This should result in much greater efficiencies and a lot of taxpayer money saved.

Now let me make clear that while I’m very jazzed about the government cloud, I’m not blind to the objections and obstacles to adoption. To call out two specific examples — I’ve blogged about how to maintain total control of your data while moving to the cloud, and I’ve talked about the need to improve security accreditation. FedRAMP is a great start, but it needs to be improved before security certification stops being a major roadblock to cloud adoption.

Overall however, I think you’d have to say that the forecast for government cloud adoption in 2011 is partly sunny and improving. (Sorry, couldn’t resist!) Best wishes for a happy new year!

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IT solutions are not helicopters…

Posted on December 23, 2010 by Tim Harder

We all know the pace of innovation in technology. New technologies are coming out daily and making the technologies developed the day before obsolete. If you’re going to purchase IT systems or solutions, you have to do it quickly, or the solutions you’re purchasing may no longer be worth the investment by the time it’s approved, purchased and integrated.

In this environment, it would seem counterproductive to handle the acquisition of IT solutions, such as cloud services, the same way you would, say, a new military helicopter. Sadly, that’s the way that the Department of Defense has been purchasing IT solutions for the past three decades.

According to a recent Federal News Radio article, the DoD is working to diverge and differentiate the IT acquisition process from the process for acquiring weapons systems. In fact, they recently released a 19 page report that was mandated by the 2010 Defense Authorization Bill and outlines the steps that they’re going to take to streamline the acquisition process for IT.

The DoD currently funds IT projects through three distinct appropriations (research and development, procurement, and operations and maintenance), which is designed more for weapons systems rather than IT. In the report, they state that this might need to become more flexible for IT, since not all solutions need to be custom developed and some can be purchased off the shelf.

The DoD is also toying with the idea of a non-expiring revolving fund for IT. Congress would still control which projects would be paid for with the fund, but DoD officials could authorize programs and give Congress a heads-up after the fact.

Also recommended was a shift in how the Pentagon approaches its IT spending. Currently, large projects and systems are developed and acquired over a long time frame. The new mentality would have the Pentagon approve funding based on desired capabilities, which means funding could be shifted to new products or services that have proven they can provide the capabilities desired. They will also shift the focus onto short-duration, “incremental” IT projects.

The way the DoD was developing and acquiring IT solutions was broken and forcing the agency as a whole to move much slower than the private sector in adoption of new, beneficial IT solutions. With new technological advances, such as the cloud, becoming more widely embraced and adopted due to their ability to make organizations more effective and efficient, it was time for the DoD to make a change and find a way to move at the speed of innovation.

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